Help

Support

Get support for RingDue setup, reminder calls, WhatsApp reminders, Google Calendar reminders, billing, privacy controls, and account deletion.

What RingDue helps with

  • Personal reminder calls for tasks, meetings, medicines, appointments, classes, and family responsibilities.
  • WhatsApp text and voice-note reminder setup when supported.
  • Selected Google Calendar reminder calls for events users choose.
  • Plan, call-credit, and WhatsApp setup questions.

Support note

RingDue is rolling out India-first reminder workflows, so features, channels, pricing, and support workflows may change. Team RingDue reviews support requests and replies as capacity allows.

Do not include passwords, payment details, or unrelated sensitive personal information in support messages.

Reminder call troubleshooting

  • Reminder did not call at the expected time.
  • Reminder call was missed, answered, rescheduled, or cancelled unexpectedly.
  • The reminder time, timezone, or recurrence looked wrong.
  • A call credit or plan balance question needs review.

WhatsApp reminder questions

  • WhatsApp onboarding or verification did not complete.
  • A text message or voice note was misunderstood.
  • The preferred language or calling number needs to be changed.
  • The user wants the RingDue guide, plan balance, or daily summary settings.

Google Calendar reminder questions

  • Calendar connection or sync did not work as expected.
  • A selected event did not receive a reminder call.
  • Calendar reminder timing or event selection needs review.
  • The user wants to disconnect calendar access.

Account and data deletion

Send STOP in WhatsApp to pause RingDue calls and messages. Use the Delete Account page for account and reminder data deletion instructions.

RingDue only places calls for personal reminders created by the user or explicitly opted in by the recipient.

Contact support

  • Support email: founder@ringdue.com
  • General email: founder@ringdue.com
  • Privacy Policy: https://ringdue.com/privacy
  • Terms: https://ringdue.com/terms
  • Acceptable Use: https://ringdue.com/acceptable-use
  • Delete Account: https://ringdue.com/delete-account
Contact support

Start RingDue on WhatsApp

Start with one WhatsApp reminder.

Send a WhatsApp text or voice note. RingDue understands the reminder and calls you before important tasks, classes, medicines, meetings, and family responsibilities.